Privacy Policy

At Performance Insurance Agency, we have worked diligently to build our reputation for delivering dedicated, professional service to our producers and our insureds. In achieving that goal, we have relied on our account information database as an important resource to help us provide our producers and insureds with timely and personalized support and attention.

At the same time, we are highly cognizant of the importance our clients place on their personal privacy. It is for that specific reason that all client information is kept under strict security standards to prevent unauthorized access to personal information. To further emphasize our commitment to our clients, we have developed the following privacy principles in accordance with the guidelines established by regulatory agencies:

PIA Respects Your Privacy

Performance Insurance Agency fully recognizes and respects the privacy expectations of its clients and has taken the steps necessary to ensure the privacy of client information. This notice covers client information, as described below, about our clients and our clients' current or former relationships with Performance Insurance Agency. This notice is provided to you as required by the Federal Financial Privacy Law and regulations issued by the FDIC. We or the insurer will provide this notice of the privacy principles to you at the time of account opening and on an annual basis. We or the insurer will give you advance notice if we change these principles.

The Information We Collect

Performance Insurance Agency collects, retains and uses information about clients only where we reasonably believe it would be useful in providing products and service to our clients. We collect non-public, personal information about you from the following sources: a) information we receive from you on applications or other forms; b) information about your transactions with us, our affiliates, or others; and c) information we receive from a consumer reporting agency.

Maintenance Of Accurate Information

Performance Insurance Agency has established procedures to ensure that our clients' non-public, personal information is accurate, current and complete in accordance with reasonable commercial standards. Performance Insurance Agency responds to requests to correct inaccurate information in a timely manner. Any inquiries regarding the accuracy of any information received from Performance Insurance Agency should be directed to our customer service department, or contact us at www.pia-ins.com, or (803) 996-0401.

Limiting Employee Access To Information

Performance Insurance Agency limits access to client information to those employees with a business reason for knowing such information. Performance Insurance Agency educates its employees so that they understand the importance of confidentiality and client privacy. In addition, Performance Insurance Agency takes appropriate disciplinary measures to enforce employee privacy responsibilities.

Security Procedures

Performance Insurance Agency maintains physical, electronic and procedural safeguards that comply with federal standards to guard your non-public, personal information from unauthorized access.

Restrictions On Information Sharing

Performance Insurance Agency does not disclose information to unaffiliated third parties for their independent use, except for the exchange of information with reputable consumer reporting agencies to maximize the accuracy and security of such information or in the performance of bona fide corporate due diligence, unless: a) the information is provided to help a client initiate a transaction; b) the client requests it; or c) the disclosure is required by law (i.e., subpoena, investigation of fraudulent activity, regulatory reporting requirements, etc.).

We may disclose all of the information we collect, as described above, within various departments of Performance Insurance Agency. Performance Insurance Agency utilizes the services of outside service providers such as data processing companies. We may disclose all of the information we collect, as described above, to these types of companies. We may also disclose this information to others, with your consent. Any persons or companies with whom we share information are required to safeguard that information, and they are permitted to use this information only for the purposes of providing the Performance Insurance Agency services that they perform for you and your accounts.

Disclosure Of Privacy Principles To Clients

Performance Insurance Agency has made available these privacy principles on our website at www.pia-ins.com and our offices.

By adhering to its stated client privacy principles, Poston Insurance Agency believes that it is in an unparalleled position to provide its clients with not only one of the highest degrees of quality service, but uncompromised confidentiality as well.

These privacy principles are intended to provide guidance, and as such, we reserve the right to change these principles. They do not constitute a contract, create legal rights, or supercede any preexisting agreements with clients.

Further Information

If you have any questions concerning our Privacy Policy or would like information on any of our insurance services, please visit our offices or call us at (803) 996-0401.